Brock Arms Direct, LLC Return Policy


Our goal is to make purchasing and returning products a very simple process; we realize that not everything you purchase from us is exactly what you wanted.
Please visit our website www.shop.brockarmsdirect.com, go to the individual product page and review the individual product description to determine if the product you have purchased is returnable.

Simple Product Return Process:
Product was purchased within the past 90 days
Determine if the product is a returnable product – some products the manufacturers prefer to handle returns and repairs. Please determine this on our website.
Ensure the product is still in the original packaging and is not damaged – damaged packaging is subject to a 25% restocking fee, products showing excess usage may be returned to the customer.
Please select the E-Mail Us link to obtain a Return Authorization Number (RAN) and receive a prepaid UPS label.
Securely package the product in a box with a copy of your original invoice and affix the UPS label and write the Return Authorization Number (RAN) on the outside of the box.
To ship the box, please call UPS at 800-PICK-UPS or go online at www.UPS.com to schedule a pickup.
Please allow 10 days for your package to be received and processed.